unable to activate migration add-on
Hi I recently purchased the migration add-on. After going to settings > UpdraftPlus Addons> and then clicking the link "please follow this link to update the plugin in order to activate it" I am...
View ArticleRe: unable to activate migration add-on
Hi, Many apologies to you both. Our server was, for a few hours, handing out copies for download that were not including the add-ons properly. I have emailed you both the plugin including the add-on....
View ArticleRe: unable to activate migration add-on
I am having the same problem with the "all add-ons" version.
View ArticleRe: unable to activate migration add-on
Hi Ilana, If you're still having the problem, then you just need to de-install and then install again using the instructions...
View ArticleRe: Billing information
Hi! I'd need an invoice of my purchase, where or how can I get it? Thank.
View ArticleRe: Billing information
Hi Elena, Please see: http://updraftplus.com/faqs/like-printed-pdf-invoice-purchase-please/ David
View ArticleRe: Unable to Activate Migrator
i have activated migrator but i can not see search/replace checkbox after pressing restore. what to do?
View ArticleRe: Unable to Activate Migrator
Hi Virendra, I replied to the support form you filled in 15 minutes ago. You just need to check the "Database" box in the screenshot you sent me. Then you will see the option. David
View ArticleMigrator not available
Hi I recently purchased the migrator and followed the instructions to activate. Unfortunately, I cannot find the migrate option when I browse my settings. When I browse to my UpdraftPlus Backups and...
View ArticleRe: Migrator not available
Hi Winston, I've sent it by email to you - just de-install your existing UD, and install the one I've sent instead. Best wishes, David
View ArticleBackup failure of CAPTCHA image files
We have paid for the full package, mainly to get email alerts only when there has been an error. However we are still getting alerts on a couple of websites do to a plugin that makes CAPTCHA images...
View ArticleRe: Backup failure of CAPTCHA image files
Hi Peter, Enter "wpcf7_captcha" in the exclude option under "uploads". David
View ArticleAfter MIGRATION "W3 Total Cache Error"
Hi, after migration process, seems everything is OK, but in Dashboard I'm getting the message "W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove...
View ArticleRe: After MIGRATION "W3 Total Cache Error"
Hi Tomasz, It's hard to say - does that file exist? Either way - best to do what it says; de-install and re-install the plugin. Best wishes, David
View ArticleFTP backup configuration - GoDaddy
Hi! I got my Google Drive backup working, but can't get an FTP backup to a GoDaddy server working. I'm using the exact parameters I use with my FileZilla FTP product. Is there anything special I need...
View ArticleRe: FTP backup configuration - GoDaddy
Hi Bill, If the same details work in FileZilla, then the most likely problem is that there's a firewall in between your GoDaddy server and FTP server (whereas there isn't between your PC and the FTP...
View ArticleMigration crashed Wordpress
Good evening, I have purchased the migration add-on and have used it several times no problem. Tonight however, when I restored the website it crashed everything and I was unable to access anything. I...
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