Re: UpdraftPlus settings page refuses to load
Hi John,> The only nagging thought is that other pages load fine while a backup is running. That is a bit weird - I've not yet heard of a hosting setup where the resource limits placed on the...
View ArticleFile not found on server after backup?
I am successfully backing up my site but when I go to available set, everything is fine except the uploads file. When I try to download to my PC, I get a FILE NOT FOUND error, strange since all the...
View ArticleRe: File not found on server after backup?
Hi Joe, Please can you send the log of the backup to contact@updraftplus.com? Then I can take a look to confirm that it's backing up successfully. David
View ArticleRe: File not found on server after backup?
Hi Joe, Thanks for the log. It looks normal. 1) Are you really sure you haven't pressed the "Delete from webserver" button at some point? 2) Is it there (I'd be fairly certain not) if you use FTP to...
View ArticleRe: Cant update after purchase
Hi Christoph, Same problem as which post? There seem to be several different issues that have all been added to this forum thread at different times by different people. David
View ArticleRe: File not found on server after backup?
Thanks David, I've never FTPd or had the need to but going thru the motions in file explorer in my CP, the file is there along with all my other zip files and the size is correct, I have a feeling...
View ArticleRe: File not found on server after backup?
and if it's there, maybe the only way to save to my pc is FTP? Still, would like to know why updraft can't find it.
View ArticleRe: File not found on server after backup?
Hi Joe, Using a file explorer is fine - it'll do the same thing as FTP. The point was just to verify that the file was there. If the file is there, then it's a mystery why it can't be found. Feel free...
View ArticleRe: File not found on server after backup?
David, I can actually live with going thru file explorer to get the file, I tested it and worked fine, but will send you the logs regardless for you to look at.
View ArticleRe: Updraftplus CRASHED
Hi David, i have a new Webserver (with 256MB). But, the migration doesn't work. I am very frustrated and disappointed. I paid a lot of money but so many Problems. Where can i send you the Logfile? The...
View ArticleRe: Updraftplus CRASHED
Hi Martin, Please send log files to: contact@updraftplus.com If you also send the WP and FTP passwords for the source and destination sites, then I can complete the migration for you. The error...
View ArticleMore files (directories)
Hi, I understand how the "more files" add-on works. I have activated it, and everything seems to be working ok. But, I'd like to know if there is a way to backup more than one directory. Is it...
View ArticleRe: More files (directories)
Hi Juan, It's not yet possible. But I think we will be able to add this feature in the next release. David
View ArticlePremium installation problem when switching test live
Hi - I have a problem getting UpdraftPlus Premium to install and run. I'm using them successfully on several sites already, so not a complete newbie. Site involved is www.avenueacoustic.com Basically I...
View ArticleRe: Premium installation problem when switching test live
Hi Laurie,> No matter what I did I couldn't trigger backups, so I assumed it was because it was a protected subdirectory, hidden from robots, etc. Yes... on this, see this FAQ (which a link appears...
View ArticleUpdate Problem
I can not update plugins or Updraft Plus itself. Could you please send me also the files? Greetz Chris
View ArticleRe: More files (directories)
Has been coded and tested; will be in the next release (approx. after a fortnight): http://updraftplus.com/files/ David
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