Re: Pre-sales question
Hi Geoff, I did get your question and replied to it - twice.... I guess it's probably in your spam folders. UpdraftPlus can't yet do this. We've done some work towards it, but I can't promise a time...
View ArticleRestoration Failure -- PCLZIP_ERR_BAD_FORMAT
Anyone have any thoughts/suggestions? My website looks ok, but this error message concerns me. 0000.004 () Opened log file at time: Tue, 18 Mar 2014 20:49:46 +0000 on http://www.skeptiko.com 0000.004...
View ArticleRe: Restoration Failure -- PCLZIP_ERR_BAD_FORMAT
Hi Alex, PCLZIP_ERR_BAD_FORMAT means that the relevant zip file (in this case backup_2014-03-18-1823_Skeptiko__Science_at_the_Tippin_0194561bbf8d-plugins.zip) is corrupt. Every time we've seen that...
View ArticleRe: Restoration Failure -- PCLZIP_ERR_BAD_FORMAT
Hi David, I also faced this issue on my last restore, the file size shown in the backup portion was different but when i download it the file size is smaller... i tried it multiple times and thought it...
View ArticleRe: Restoration Failure -- PCLZIP_ERR_BAD_FORMAT
Hi, Possibly you have another plugin that is injecting some unwanted whitespace on every WordPress operation - this is normally harmless (as HTML doesn't care about whitespace), but will corrupt file...
View ArticleError in Logfile
Hi, my Hoster calls me today and it seems I have a problem with all my Accounts. I have the developer licence. This is the error: value (attacker '66.249.75.61', file...
View ArticleRe: Error in Logfile
Hi Jörg, You should set WP_MAX_MEMORY_LIMIT in your wp-config.php file to be in harmony with the limit configured in Suhosin. See:...
View ArticleRe: Error in Logfile
Hi David, thank you for your quick support. I will try and tell you tomorow if it's working.
View ArticleInternal Server Error while restoring
Hi, I am getting error: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator and inform...
View ArticleRe: Internal Server Error while restoring
Hi Karim,"More information about this error may be available in the server error log" - that is indeed the next place to look for clues. The PHP log is the one you're looking for. Best wishes, David
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Backup tasks runs for ever
Hi, I tried to backup but it was not working. When i tried complete backup with log, it started working... but finally i was redirected to a blank page and backup stoped (in the log) When i checked in...
View ArticleRe: Backup tasks runs for ever
Hi, Is the WordPress scheduler functional on that site? If it's showing a "next resumption" which is very far in the past, then it seems like the WP scheduler is not firing. Use the free plugin "WP...
View ArticleWeb-server disk space in use by UpdraftPlus: -1 b
Hi, I try to take a backup from one Wordpress site.My cpanel space is in use 90MB of 500MB. I was delete the last backup when i was take before some days. Today when i try to take another backup the...
View ArticleRe: Web-server disk space in use by UpdraftPlus: -1 b
Hi, If the 'Backup Now' button cannot be clicked, then the folder UD uses inside wp-content could not be made writable. If you scroll down the UD settings page, you should see that, towards the bottom....
View Articlemissing images
Hi David, I just migrated a wordpress site. I backed it up to dropbox and then did a restore on the new site. It looks like the site moved okay except that it's missing all blog images. Just wondering...
View ArticleRe: missing images
Hi Teri, 1) Where can I see the site? 2) Did you include the 'uploads' in your migration operation? Best wishes, David
View ArticleRe: missing images
Hi David, I did the restore again and it restored with no errors but I'm still without images. It's on a test site here: http://yousteps.terimorris.com/blog/ Teri
View ArticleRe: missing images
Hi Teri, If you look at the webspace via FTP, then do you see any of the images there? e.g. this one: http://yousteps.terimorris.com/wp-content/uploads/2014/03/proverbs4-23-150x150.jpg that should be...
View ArticleFTP CANT Crrate
Hello I get this message when trying to complete a backup: The folder exists, but your webserver does not have permission to write to it. You will need to consult with your web hosting provider to find...
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