Re: Problems during Backup
Hi Alexander, This appears several times in your log file: FTP Failure: we did not successfully log in with those credentials. However, other times it does log in and start uploading the backup....
View ArticleRe: Cant update after purchase
Hi I have purchased the premium version and have installed and activated the all addons but nothing is working - I need to migrate a website today and can't do anything? WHen I click on migrate it just...
View ArticleDropbox Authentication Error
I always get this error: "Parameter not found: oauth_token - need to reauthenticate this site with Dropbox (if this fails, then you can also try wiping your settings from the Expert Settings section"...
View ArticleRe: Dropbox Authentication Error
Hi Michelle, Have you tried wiping + re-creating the settings like the message mentions? Best wishes, David
View ArticleRe: Dropbox Authentication Error
P.S. If you have, and it's still not working, then email me your WP and FTP login details to: contact at updraftplus dot com, and I can take a look. Best wishes, David
View ArticleBackups fail
I can get the database to backup, but nothing else. I have attached a log file. 0000.004 (0) Opened log file at time: Tue, 10 Dec 2013 14:55:41 +0000 0000.007 (0) UpdraftPlus WordPress backup plugin...
View ArticleRe: Backups fail
Hi Lisa, I replied to the support request that came in by email the other day within an hour - perhaps it went into your spam folders?? Anyway, here's what I suggested: 1) Open up your wp-config.php...
View ArticleRe: Backups fail
Still the same results. Here is the new log. 0000.004 (0) Opened log file at time: Tue, 10 Dec 2013 15:27:52 +0000 0000.006 (0) UpdraftPlus WordPress backup plugin (http://updraftplus.com): 1.7.41.11...
View ArticleRe: Backups fail
Hi Lisa, Apologies - I sent the wrong thing. The line that should have been added was this one: define('UPDRAFTPLUS_PREFERPCLZIP', true); Best wishes, David
View ArticleExcluding directories under theme
Can I exclude one or more subdirectories and files under a given theme? How? Context: I base my theme on css generated from less files. The less compiler and files live in...
View ArticleRe: Backups fail
The backup completed successfully!! Thanks!! I appreciate the quick responses!!
View Articlebackup and restore issues
I am migrating my wordpress site to another location and the backup of the site itself went well after I received help from David. On the webserver that I wish to Migrate the wordpress site to I get...
View Articlerestore fails
I am trying to restore a WordPress site to another webserver. When I select Restore I get the error below and the restore fails. What permissions do I need on the WordPress directory? UpdraftPlus...
View ArticleRe: Excluding directories under theme
Hi Hans, We don't yet have an option for this; but it's on the list of things we want to do. Best wishes, David
View ArticleRe: backup and restore issues
Hi Lisa, Is it still there, even after reloading the page? Is it a fresh WordPress install - and if so, perhaps something went wrong with the install? The meaning of the message is that some broken...
View ArticleRe: restore fails
Hi Lisa, It's the wp-content directory's permissions that are relevant for that check - it needs to be writeable by the webserver. However, if you can wait until tomorrow and update to the new...
View ArticleMove local Multisite to Webhosting
Good evening, i have a question to the clone/migrate plugin. Can you show me the best way to move the complete Network? Did i realy must install first a new Wordpress Site and then can migrate my...
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