Re: Restore Error
HI David Can I send you some WP logins so that you can have a look? I cannot seem to come right! What email address can I send the logins to? Regards Rob
View ArticleRe: Restore Error
Thanks David I have sent an email to contact@updraftplus.com . PLease let me know if you manage to identify the issue. I am able to backup and restore other sites on the server, so I do not believe...
View ArticleRe: General Issues (Installation, Support Number, Backup)
Hi I hope this is the right place to post. I just bought the Migrator plugin. I can't find instruction on the best way to get the backup to my computer. I was hoping that there would be an option to...
View ArticleRe: Restore Error
Hi Rob, The database file uploaded into that site is corrupt - it's full of gibberish. Do you have another copy? If it's somewhere like Dropbox, than can you share the folder with me so that I can see...
View ArticleRe: General Issues (Installation, Support Number, Backup)
Hi David, Please can you post new forum topics instead of tacking on to existing ones? It gets a bit confusing when a forum topic contains several different peoples' issues! I was hoping that there...
View ArticleRe: General Issues (Installation, Support Number, Backup)
Thank you very much. I know it's probably obvious but I couldn't find the "post new topic" button. I tried a migration and it worked great!
View ArticleDropbox folder add-on
I purchased the developer unlimited site license. i've got two sites working correctly a few weeks back. Tonight I tried to install on a third and even though I connected to my updraftplus login and it...
View ArticleRe: Restore Error
Hi David I have shared it for you on dropbox. YOu should get a dropbox invitation for the folder that contains the DB shortly. Regards Rob
View ArticleRe: Dropbox folder add-on
Hi Ann, Strange! Can you send me the WordPress login details for the site, so that I can take a look? Please send them to: contact@updraftplus.com. Best wishes, David
View ArticleRe: Dropbox folder add-on
P.S. Just one thing - are you following the link for adding just the Dropbox folder add-on, or for adding all add-ons? You should do the latter, even if you're only intending to use one add-on. David
View ArticleRe: Restore Error
Hi Rob, The file in there was also corrupt, unfortunately. Is that the original Dropbox folder that the backup was made to? I'm interested in that question, because it's possible that if this file came...
View ArticleRe: Restore Error
Hi David I backup to ftp, and have a copy on the ftp server too. I will look and see if I can give you access to the ftp on Monday .... Thanks for your help so far! Regards Rob
View ArticleHomepage did not restore
I did a restore to get my homepage back and it didn't work. I'm using customizr theme and none of the content I added came back after restore. The rest of the site is fine.
View ArticleRe: Homepage did not restore
Fixed. I had to log out of wordpress, then the homepage started working.
View ArticleRe: Homepage did not restore
Hi Eric, Great - glad to hear it worked. The front page of WordPress shouldn't depend upon whether you're logged in or not (unless you've got a cacheing plugin that's set up that way), so I'm guessing...
View ArticleProblems during Backup
Hi, i have bought the migrate plugin for my site. i get this error when i try to backup my site. where is the problem? http://www.noparrots.at/ thanks, alexander Error Message from Backend (UpdraftPlus...
View ArticleRe: Problems during Backup
Hi Alexander, 1) What's the error message? You don't seem to have included it - ? 2) I can't follow that logfile link - it requires a WordPress admin login to access. Can you instead paste the log...
View ArticleRe: Problems during Backup
Hi David, thanks a lot. Email on the way ;) Greetings from vienna, Alexander
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