Re: E-mail reports
Hi Mike, On the UpdraftPlus settings page, it's the penultimate item in the "Configure Backup Contents And Schedule" section. Best wishes, David
View ArticleBackup not working fully
I purchased an all inclusive pack covering all the plug-in and i guess I am entitled for a paid support. i could not figure out about how to access the developers directly. I hope that I will get...
View ArticleRe: Backup not working fully
Hi, This is the right place to post support requests (or use the form linked from the Support page). Click on Restore, and then on the "Log" button for the relevant backup, and either paste the results...
View ArticleBackups stopped working
My backups have stopped working since August 29th. I used to have them setup automatically through my website, but since they stopped working i tried hooking up a script to cron. I try running the...
View ArticleRe: Backups stopped working
Hi Alan, If running the cron script directly works, then it sounds like your web hosting company disabled automatic cron. You should ask them to confirm that, and preferably re-enable it. If running...
View ArticleRe: Backups stopped working
Hi udadmin - thanks for the reply... the backups are unfortunately not even working through the cron job - even when i run manually by just invoking the script. As mentioned above it gets stuck on the...
View ArticleRe: Backups stopped working
Hi Alan, It doesn't get round to FTPing until after creating the zip, so the lack of stuff in your FTP folder is an after-effect of the main problem. Can you email the backup log to...
View ArticleRe: Cant update after purchase
Hello, I have the same issue, could you please send me the Migrator files? Thanks! Marika
View ArticleRe: Cant update after purchase
Hi Marika, I've sent it to you by email, just now. Best wishes, David
View ArticleRe: Cant update after purchase
Hi Marika, Do you have another email address? Your mail server sent it back. It didn't like the fact that it contained JavaScript. David
View ArticleI get 404 errors
after migrating, Every link is a 404 error. They look right, have the right name and everything, but it just gives me back a 404 error. Do I need to delete it all and try again? therapyfunzone.net/blog...
View ArticleRe: Cant update after purchase
I have the same issue. Just downloaded the plugin but still keeps saying I need to update the plugin. thanks Anthony
View ArticleRe: I get 404 errors
Hi Tony, No - don't delete it all; it's nearly all fine. You've just not yet got the webserver set up to funnel all the links into WordPress. Usually that happens automatically (if your webserver is...
View ArticleRe: Cant update after purchase
Hi Anthony, I'm just sending it you by email now... but, please *before* installing it, could you do me a favour? Go to Settings -> UpdraftPlus Backups, and start a backup ("Backup Now"), and email...
View ArticleRe: I get 404 errors
Ok. It's working. I had to add code to my .htaccess file. Seems all better now.
View ArticleRe: I get 404 errors
Hi Tony, Glad you got it working. Normally Migrator does that automatically, so I'd guess there was something unusual in your file permissions that prevented it from doing so. Anyway, if it's done now,...
View ArticleRe: Backup WordPress Core?
hello, David.Or if you've modified part of WordPress core by hand, then you will want your changes backed up. have you considered an option to backup *just* wp-config.php as that's the one file in...
View ArticleRe: Backup WordPress Core?
Hi, wp-config.php isn't in wp-content (it can either be one or two levels above that), but your point still stands. UD current has options to exclude things from a backup, but not to "exclude...
View ArticleBackup shows server error after download
Using 3.61 and latest updraft plus. Backup appears to go through with no errors. Shows 1 set available, click to open set Click 'Database button' 'Looks for DB entity' Click 'Download to your computer'...
View ArticleRe: Backup shows server error after download
Hi, The place that displays that error is an error handler that can't get invoked unless something untoward happened.... if you open up your web browser's developer console (usually by pressing...
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