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Re: General Issues (Installation, Support Number, Backup)

Hey! I deinstalled everything, reinstalled it - no change The Debug-Mode is already switched off in WordPress/UpdraftPlus best - R

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Re: General Issues (Installation, Support Number, Backup)

Argh - sorry. The version I sent you didn't have the issue corrected. I have emailed you another! There are three places that can cause debug messages to be printed: 1) The UD debug setting 2)...

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remove deleted backups from UD

I've had a website built on a windows box for a while that hasn't backed up to dropbox becuase of mcrypt. i've finally gotten round to getting my host to move it off onto a linux box, I removed...

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Re: remove deleted backups from UD

Hi Liam, The 'Wipe Settings' button down in the 'expert' section is the nuclear option for a completely fresh start. David

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Re: remove deleted backups from UD

it cleared the settings but not the reported backup sets?

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Re: remove deleted backups from UD

Ah, you're right. Reduce the number of retained backups to 1, and then run a backup. Or run this SQL command (changing the table prefix appropriately): DELETE FROM wp_options WHERE...

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Re: remove deleted backups from UD

creating another backup just did a +1 to my count... SQL did the job.. zzzzap! Running another backup now - thanks bud

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Cant update after purchase

I just purchased the migration and network add ons and on the add on site, I get "Assigned to this site - please update the plugin in order to activate it" for each. When I go to look at plugins, it...

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Re: Cant update after purchase

Hi, Thanks for the purchase! I've emailed you a copy of the plugin that you can install directly, and side-step this problem. Best wishes, David

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Re: Cant update after purchase

I have the same problem, could you please do the same for Migratior? I just submitted a support ticket but could use a quick response time. Thanks.

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Re: Cant update after purchase

Hi Kevin, I've emailed you directly too. Can you give any information about your WP install - what version is it? Is it multisite? Best wishes, David

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Re: Fix backup time only for time?

Just updated the plugin and saw the new feature. Exactly as I would think it should be. Thanks again for this quick reply!

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Re: Fix backup time only for time?

Thank you - you're welcome! David

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Re: Process of restoring a network site?

I have a similar question. How do I backup the entire network of site with all the sub directory sites included. I have been able to back up all the individual sites, but I have to manually change the...

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Re: Process of restoring a network site?

Hi David, A multisite backup and restore always includes all the sites on the multisite. i.e. UD backups up/restores everything - it doesn't (yet - this is planned) have the capability to backup or...

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Add-ons missing after update to 1.7.1.10

A while ago, I bought the all-inclusive add-on for this wonderfull plug-in. Everything was working fine after I installed the separate add-on package I downloaded from my account. Then the update came...

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Re: Add-ons missing after update to 1.7.1.10

Hi, Sorry for the trouble! In fact, the old plugin "UpdraftPlus Addons" did not contain the add-ons themselves. It was a connector to link you up to your updraftplus.com account - but the addons are in...

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Re: Add-ons missing after update to 1.7.1.10

Hai, Thanks for this quick reply. I updated again as instructed and it now seems to work ok. Must be something I missed somewhere. Sorry for the ticket. Best regards, Jan

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Restore Problem

I have submitted two support request for help with moving www.adv-bld.com to mig4.searchoverheretest.com. I included a zip file with all logs and screen shots. You can see at...

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Re: Restore Problem

Wacky... now are waiting about an hour I went back and refreshed the site and it is beautiful! Why is there a delay from when the restoration/migration is completed to when it looks like it should?...

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