Re: Backing up wp-config.php if it is above public_html folder
Hi Andrew, Ah, you're right - there isn't an exclude field for it. I've just tweaked the code so that the next release of UpdraftPlus (due in around a fortnight) will allow you to specify single files...
View ArticleRe: Backing up wp-config.php if it is above public_html folder
Excellent - thanks David! :) One other thought - what about tweaking UpDraft to look for wp-config.php one level above the WordPress installation, if the file doesn't exist in the default location?...
View Articlewp-content not restored
Hi, I tried to migrate my first of two sites using updraftplus. I backups everything and followed the restore instructions. Finally, I found my website up and running fine - except the images. While...
View ArticleOption to Remove all details on Uninstall
Hi David, Could you please add an option (check box) to remove all settings (FTP, email, license, etc...) when I remove the plugin? Looking forward to hear from you. Thanks
View ArticleRe: Option to Remove all details on Uninstall
Hi Karim, It's there already - Google "UpdraftPlus wipe settings": the top result is: http://updraftplus.com/faqs/does-updraftplus-delete-all-its-settings-when-it-is-de-installed/ Best wishes, David
View ArticleRe: wp-content not restored
Hi Olivier, I've replied to your support ticket, and await your reply to that. Best wishes, David
View ArticleRe: Forbidden
Hi David, I have recently purchased the Migrator addon, and have attempted to update my plugin after my purchase, similar to Brian. I am also getting the same error, that the 'download failed....
View ArticleRe: Forbidden
Hi Jeff, Based on interactions with a couple of others, I think what we suggested to Brian was wrong. (We sent Brian the download by email in the end). I think the "Download failed. Forbidden." means...
View ArticleRe: Forbidden
Hi David, I just tried again and it was successful. Thank you very much for looking into it so quickly! Jeff M
View ArticleBackup timeout
Hi - I am running release 1.9.15.18 and have started getting the message "This backup began over 2 days ago: aborting" on 2 of my backup domains. Backups started manually are OK and are not...
View ArticleRe: Backup timeout
Hi Richard, Please can you post a log file from one of the problematic backups? It'll probably be hard to read if posted in the forum, so use pastebin.com to post it instead, and post the link here....
View ArticleRe: Backup timeout
Hi Richard, I see that you have posted the same issue in a support ticket. I will deal with that one instead. Please don't post duplicates - it makes things slower rather than quicker! Best wishes, David
View ArticleMigration to new site from Updraft Backup leeps failing
Hi, I am having endless problems trying to migrate from one site to another. I have 2 backups of the site in my DropBox account but each time I try restore and migrate something goes wrong. Often when...
View ArticleRe: Migration to new site from Updraft Backup leeps failing
Hi Steve, Please can you send me WP and FTP login details for the destination site, to contact@updraftplus.com ? Then I can take a look. Also, a shared link for the Dropbox folder containing the...
View ArticleCannot make a connection to UpdraftPlus.com
Hi I have used the migrator addon with success on one site but I'm having problems with another. I uploaded the UpDraftPlus plugin to a new wordpress install but when I try to make a connection...
View ArticleRe: Cannot make a connection to UpdraftPlus.com
Hi David, That error usually means that our anti-attack provider (CloudFlare) is blocking the access. That usually means that your webserver hosts malware. But, it looks like you're with a shared...
View ArticleRe: Cannot make a connection to UpdraftPlus.com
Thank you david for a rapid response! I did as suggested but again got a permissions denied: 'Failed to connect to 49.212.202.172: Permission denied' Yes it is a shared server that my client is using....
View ArticleRe: Cannot make a connection to UpdraftPlus.com
Hi David, I think that your webserver is just blocking all outgoing connections (or at least, all of some unknown type). So, I've attached the plugin to an email which I've sent you including the...
View ArticleProblem with other directory backup
Hello - I just purchsaed UpDraft and have been loving it so far! One question I have is related to 'other directory' backups. I've tried every combination I can think of to enter a path for a directory...
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